Master Your Billing Manager Skills

"The toughest job in recruitment"

Whether you have benefited from structured training in the past and want a refresher on the Billing Manager's competencies necessary for success, or...

... you're looking to learn about this multi-faceted role, to work on your leadership mindset and approach, or your management skills to develop yourself and your team; we have you covered with this 1-day Billing Manager's course.

You'll take a deep dive into what is needed to be both a manager/team leader and a billing consultant at the same time with Angela, and leave the session ready to get both you and your team firing on all cylinders.

What will be covered

  • 1

    Welcome to the course!

    • A message from your leadership coach - Angela Cripps

  • 2

    The Agenda

    • Billing Manager Competencies

    • The difference between Leading and Managing

    • The ‘Balancing Act’ of the Billing Manager

    • Getting the right mindset for management

    • Employee Engagement and the impact to the bottom line

    • Leadership & Management styles - adapting to individuals and situations

    • Open Discussion (Surgery)

  • 3


    • Additional resources

    • The Workbook

    • The Presentation

8 Nov 2022 - Blackfriars London

Limited to 12 participants

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Your Course Leader

Learn from someone who's been a Billing Manager too

Lead Coach

Angela Cripps

Angela, a recruitment advocate with over30 years’ of experience that’s still passionate about our wonderful industry. Angela has been training for 35 years and coaching Executives for 20 of those. She worked for Blue Arrow (the largest independent recruitment company in the UK at the time) and was lucky enough to join their award-winning training team. Since 2003, she's had her own company – Connemara UK, in '20 took over the running of the Recruiting Gym and in '21, she bought it.

Angela's aim is to make companies more successful and profitable through the development of their people and processes. Her passion is to travel, so she's worked with over 200 SMEs, throughout the world in 26 different countries so far.