Are you getting bogged down with problems?

You're not on your own!

We are not only looking to solve your problems... but give you a competitive advantage at the same time.

This course introduces you to the practical steps of problem-solving.

Perfect for business leaders, recruitment managers, operational team leaders and project managers alike.

We've built this online course to help you identify and resolve problems efficiently and effectively - with real and sustainable results for your business.

Key features

Through this course we will introduce you to a simple and practical methodology which will help you to identify problems, inefficiencies and apply preventative measures for the future.

  • 4 week training program with weekly webinars for your success

  • Real life examples utilised, helping to bring the learning to life

  • Many tools & templates for problem solving that can be adapted to any business

  • Access to specialist coaches to answer your queries and questions along the way

  • Free access to the Daily Stand-up and Start the Month with Alas Cripps & Clarke

Why the training works

  • Online support from 2 coaches

    This is more that a self-service course. Arlene and Rebecca will be able to answer your questions and challenges as you put the theory into practice

  • Learning from others

    The Recruiting Gym is a community and in this course, everyone will bring a problem that they want to resolve - it may help you with one you didn't know you had!

  • Documents and Downloads

    The course will be supported by documents and templates to be downloaded and utilised in your business.

  • Commercial Mindset

    Look to your own business to become more efficient and save money, whilst looking externally to see how you can utilise the learning with your clients and gain a competitive advantage

How this course will help you...

Detailed online training plus live webinars run by two specialist coaches with the aim of: -

  • Gaining you a competitive advantage

  • Solving your current and future problems

  • Honing your problem solving skills

  • Supporting your new found skills

  • Giving you an insight into six-sigma for the recruitment world

Course curriculum

    1. Welcome to the Course!

    2. Before we begin...

    1. Live webinars - hosted on Crowdcast

    2. Webinar 1 - 9 July 2021 - welcome and overview to the course

    3. Webinar 2 - 23 July 10 am

    1. Introduction

    2. Identifying your Problem Statement

    3. How do we start?

    4. What is Six Sigma?

    5. Why organisations use Six Sigma?

    1. Six Sigma Roles

    2. Lean and Six Sigma

    3. The Six Sigma Phases - DMAIC

    4. Test your learning

    5. Weekly Workout

    6. Additional reading materials

    1. Recap on last week

    2. D = Define

    3. Objectives - What are quality costs?

    4. Customer - Critical to Quality (CTQ)

    5. Map - Map the process

    6. Project - Create the project charter

    7. Team - Build the team

    8. M = Measure

    9. Test your learning

    10. Weekly Workout

    11. Additional reading materials

    1. Recap on last week

    2. A = Analyse

    3. Statistical Measures

    4. Qualitative measure

    5. I = Improve

    6. Experimental design or Design of experiments

    7. Error Proofing AKA Poka-Yoke

    8. Test your learning

    9. Weekly Workout

    10. Additional reading materials

About this course

  • £360.00
  • 50 lessons
  • 1 hour of video content


Coach Rebecca Shannon

With over twenty years of experience within the corporate recruitment world, Rebecca incorporates her wonderful style of coaching, blended with tools and techniques to create fascinating and relevant courses for the Recruiting Gym.

With a unique style and intuitive blend of coaching, Rebecca can empower you to lead the life you love.

Weaving personal, career and leadership aspirations together, guiding you back to your professional soul.

Coach Arlene O'Brien

Over 16 years working in back-office functions for two of the largest UK recruitment companies. Experience in Programme & Project Management with a focus on leading technology-based business change and process improvement. My uniqueness is that over the years I have worked in payroll, purchase ledger, credit control, management accounts and IT so understands the end to end processes much better than others. I've been there, done it and got the t-shirt.