Are you getting bogged down with jobs that don't covert?

You're not on your own!

We are not only looking to solve those issues... but give you a competitive advantage that increases your fill rates at the same time.

This course can be purchased on it's own or as part of the 360º Recruiter Training Zone.

Perfect for experienced and rookie recruiters alike.

This course introduces you to the key techniques to ensure your efforts produce revenue at the end.

Key features

Through this course we will introduce you to simple and practical methodology which will help you to identify roadblocks in your recruitment process and resolve issues that stop the process - before you've made any revenue.

  • 4 week training program with weekly surgeries/webinars to support your success

  • Real life examples utilised, helping to bring the learning to life

  • Many tools & templates that can be adapted to any business

  • Access to specialist coaches to answer your queries and questions along the way

  • Free access to the following courses - Daily Workout, Meet the Expert, Ask the Coach and Success Stories

Why the training works

  • Online support from 2 coaches

    This is more than a self-service course. Angela and Alan will be able to answer your questions and challenges as you put the theory into practice

  • Learning from others

    The Recruiting Gym is a community and in this course, everyone will bring a problem that they want to resolve - it may help you with one you didn't know you had!

  • Documents and Downloads

    The course will be supported by documents and templates to be downloaded and utilised in your business.

  • Commercial Mindset

    Look to your own business and recruitment process to become more efficient and effective, whilst looking externally to see how you can implement the learning with your clients and gain a competitive advantage... that leads to a higher fill rate %

Course curriculum

  • 1

    Welcome to the course

    • How to use this course

    • Course warm-up

    • Contribute

    • Our Culture

    • Online learning powered by humans

    • Set SMART goals

    • Before we begin...

  • 2

    1. Delivery Strategy & Efficiency

    • INTRODUCTION: Delivery Strategy & Efficiency

    • Mindset Management

    • Temp vs Contract vs Perm

    • Managing Metrics That Drive Delivery Success

    • How Your Niché Affects Your Delivery Strategy

    • Understanding The Value You Bring

    • Pricing Matrix

    • Service, Satisfaction & Success

    • Effective Communication

  • 3

    2. Taking a Vacancy Briefing

    • INTRODUCTION-Taking A Vacancy Briefing

    • How Clients Assess You When Taking A Briefing

    • Questioning Approach

    • Reason For The Vacancy: Temp & Contract

    • Reason For The Vacancy: Perm

    • Understand The Client's Industry/Market

    • Understanding Your Client's Business

    • Gathering Core Details

    • Understanding Candidate Profiles

    • Compensation-Rate Details: Perm

    • Candidate Benchmarking

    • Stretch And Flex Benchmarking

  • 4

    3. Understanding The Client's Recruitment Process

    • INTRODUCTION: Understanding The Client's Recruitment Process

    • Assessing Client Urgency

    • Activity To Date

    • Understanding The Process & Service Expectations

    • Likes And Frustrations Of The Recruitment Process

    • Understanding How Clients Want Their Brand Represented

    • Clarifying Areas Of Recruiter Value

    • Establishing Rates And Fees: Perm

    • Establishing Rates And Fees-Contract-Temp

  • 5

    4. Selling a Solution and Commitment

    • Selling a Solution and Gaining Client Commitment INTRO

    • Do Your Clients Feel You Delivered A Tailored Service

    • Recap And Confirm the Client Needs

    • How You Will Represent Their Brand

    • How Your Present Your Solution To The Client

    • The Client Commitment Hierarchy

    • Managing Expectations

    • Gaining Commitment And Clarity Of The Way Forward

    • What Are Project Plans And Why Do You Need Them?

  • 6

    5. Presenting Your Rate

    • INTRODUCTION - Presenting Your Rate

    • Getting Your Mindset Right When Talking About Rates

    • Should You Ask A Client What They Pay At The Moment

    • What Is Value? Components Of A Recruiters Value

    • Your Effort And Effort Saving From Your Client

    • Additional Course - The Principles of Pricing

  • 7

    6. Rate Negotiation

    • Introduction: Rate Negotiation

    • Essential tips for successful client negotiation with Alan Clarke

    • The Role Of Trading In the Negotiation Process

    • The Close

  • 8

    7. Prioritising Effort

    • The Goal Of Prioritisation

    • INTRODUCTION - Prioritising Effort

    • Effort Rating Scale

    • Understanding Client Side Risk

    • Understanding Sourcing Effort Risks

    • Prioritising Effort - Bringing It All Together

  • 9

    8. Clearing Candidates & Assessing Candidate Risk

    • INTRODUCTION - Clearing Candidates & Assessing Candidate Risk

    • Having A Hope For the Best, But Expect The Worst Mindset

    • Re-Confirming Candidates Situation: Perm

    • Re-Confirming Candidates Situation: Temp

    • Presenting A Role To A Candidate

    • Presenting An Organisation To A Candidate

    • Presenting Compensation

    • Proactively Discussing Mismatches, Next Steps & Managing Expectations

    • Post-Confirmation Communication

  • 10

    Webinars - 2021

    • Webinar 9 - August 19 - Clearing Candidates & Assessing Candidate Risk

    • Webinar 8 - August 12 - Prioritising Effort

    • Webinar 7- August 5 - Rate negotiation

    • Webinar 6 - Jul 29 2021 - Presenting your rate and rate negotiation

    • Webinar 5 - Jul 22 2021 - Selling a Solution and Gaining Commitment with Katharine Robinson

    • Webinar 4 - Jul 15 2021 - with guest Kate McCarthy-Booth

    • Webinar 3 - 4 pm (BST) Jul 8 2021 - Understanding the client's recruitment process - with guest Katharine Robinson

    • Webinar 2 - Jul 1 2021 - Taking a vacancy briefing with Katharine Robinson and Alan Clarke

    • Webinar 1 - Jun 24 2021 - Delivery strategy and efficiency with guest Katharine Robinson

    • Jun 17 2021 - Welcome to the course with guest Katharine Robinson

  • 11

    Previous Webinars/Surgeries

    • Webinar 8 - Clearing candidates and assessing candidate risk

    • Webinar 7 - Prioritising effort

    • Webinar 6 - Rate negotiation

    • Webinar 5 - Presenting Your Rate

    • Webinar 4 - Selling a Solution and Commitment

    • Webinar 3 - Understanding The Client's Recruitment Process

    • Webinar 2 - Taking a Vacancy Briefing

    • Webinar 1 - Delivery strategy and efficiency

  • 12

    Next steps...

    • Congratulations! Here's what's next...

    • Before you go...

    • More resources for you


Lead Coach

Alex Moyle

I have been in the industry for over 25 years as a Recruiter, Manager, Director, Management Consultant and Trainer. I even wrote a book on Business Development Culture. I love helping individuals and teams improve their confidence and skills to grow sales.

Lead Coach

Angela Cripps

Angela, a recruitment advocate with 30+ years’ experience that’s still passionate about our wonderful industry. Angela has been training for 34 years and coaching Executives for 19 of those. She worked for Blue Arrow (the largest independent recruitment company in the UK at the time) and was lucky enough to join their award-winning training team. Since 2003, she's had her own company – Connemara UK, in '20 took over the running of the Recruiting Gym and in '21, she bought it.

Angela's aim is to make companies more successful and profitable through the development of their people and processes. Her passion is to travel, so she's worked with over 200 SMEs, throughout the world in 17 different countries so far.